Awards and memberships

We are signed up to Acuity who provide resident satisfaction and customer research, performance improvement, learning and development and consultancy to the social housing sector.

We are a member of Acuity's smaller providers benchmarking group which is a member-led benchmarking system designed for and by smaller housing providers.

This membership enables us to:

• Access performance data based on national standards and clear definitions
• Compare performance and costs with other smaller providers and the rest of the social housing sector
• Generate performance reports as well as access smaller providers benchmarking annual and quarterly performance reports
• Participate in regional and specialist benchmarking clubs
• Contribute to the smaller providers benchmarking annual report and our annual salaries survey
• Make use of and contribute to research and good practice

Find out more on their website: www.arap.co.uk

We are members of the Associtation of Retirement Housing Managers (ARHM) who are the largest trade association body for the retirement sector, with 55 members representing more than 100,000 homes across the UK. Their mission is to continually raise standards within the sector by promoting best practice and ethics amongst those managing retirement housing.

Find our more on their website: www.arhm.org

 

 

 

 

 

 

 

We are members of the Wealden Dementia Action Alliance which brings together leading organisations across Wealden who are committed to transforming health and social care outcomes for people affected by dementia.

We connect, share best practice and take action on dementia. Everything this alliance does is in partnership, and informed by people living with dementia, and those that care for them.

Here is the link to the Wealden Dementia Action Alliance

Crowborough dementia forum

We are members of the Crowborough dementia forum and support a Community Cafe in Crowborough. Why not join us at a friendly, free community cafe held in the afternoon on the last Thursday of the month. We have interesting and fun activites every time and it's a good opportunity to get to know people. We welcome anyone to join us, including those with memory loss or live with dementia and also their carers.

The venue alternates between Woodlands care home and Heatherview care home in Crowborough. Find out more on the dedicated Facebook group 'Wealden Dementia Action Alliance'. 

We are members of the Bexhill Dementia Action Alliance which brings together leading organisations across Bexhill who are committed to transforming health and social care outcomes for people affected by dementia.

We connect, share best practice and take action on dementia. Everything this alliance does is in partnership, and informed by people living with dementia, and those that care for them.

Here is the link to the Bexhill Dementia Action Alliance where you can find out more about events and opportunities to be involved.

We are members of Care England, a registered charity, which is the leading representative body for independent care services in England. 

Working on behalf of small, medium and large providers, Care England speaks with a single unified voice for both members and the whole care sector. Members of Care England includes organisations of varying types and sizes, amongst them single care homes, small local groups, national providers and not-for-profit voluntary organisations and associations. Between them they provide a variety of services for older people and those with long term conditions, learning disabilities or mental health problems.

Care England is committed to supporting a united, quality conscious, independent sector that offers real choice and value for money. Their aim is to create an environment in which care providers can continue to deliver and develop the high quality care that communities require and deserve.

Find out more on their website: www.careengland.org.uk

 

We are members of The Chartered Institute of Housing which is the independent voice for housing and the home of professional standards.

Their goal is to provide everyone involved in housing with the advice, support and knowledge they need to be brilliant.

Find out more on their website: www.cih.org

 

 

 

 

We are members of the Haywards Heath Dementia Action Alliance which brings together leading organisations across Haywards Heath who are committed to transforming health and social care outcomes for people affected by dementia.

We connect, share best practice and take action on dementia. Everything this alliance does is in partnership, and informed by people living with dementia, and those that care for them.

Here is the link to the Haywards Heath Dementia Action Alliance where you can find out more about events and opportunities to be involved.

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

The CQC make sure health and social care services provide people with safe, effective, compassionate, high-quality care and they encourage care services to improve.

They register care providers, monitor, inspect and rate services and take action to protect people who use services. 

Find out more on their website: www.cqc.org.uk

 

 

 

We are registered with The Housing Ombudsman Service which is set up by law to look at complaints about housing organisations. Their service is free, independent and impartial. They resolve disputes involving the tenants and leaseholders of social landlords (housing associations and local authorities).

Find out more in their website: www.housing-ombudsman.org.uk

 

 

 

We are members of the National Care Forum (NCF) whos members are not-for-profit organisations in the care and support sector. The NCF currently has over 100 member organisations providing a wide range of quality care and support services, including:

• Home care 
• Residential and Nursing Care in care home settings 
• Housing with care including supported living, extra-care and retirement living communities 
• Day care 
• Intermediate care 
• Outreach care and support services 
• Specialist provision for adults receiving advice, care and support services through the not-for-profit sector 

The NCF offers multiple opportunities for members to connect with each other, the wider health and care sector, and across national and international boundaries. The NCF works to increase the size of the membership to both strengthen and support the not for profit sector in the UK.

Find out more here: www.nationalcareforum.org.uk

We are members of The National Housing Federation (NHF) which is the voice of housing associations in England. Their vision is a country where everyone can live in a good quality home they can afford. The NHF represents its members and campaigns for better housing and neighbourhoods.

Find out more on their website: www.housing.org.uk

 

We are very proud to have received a platinum award from the RSPCA for our pet friendly policy and we embrace the difference pets can make to our residents.

We are in our fifth consecutive year of winning a Housing Footprints award. This accolade shows that the RSPCA recognise our approach to promoting responsible pet ownership and how we acknowledge the positive difference animals can make to our residents. We have 109 pets living among our 800 residents, the majority of which live with residents who occupy our rented sheltered housing and leasehold properties. 

To find out more about this award please visit the RSPCA's website.

"I had just lost my husband when I needed to move home so it was really important for me to find a housing association that was dog friendly so I could bring Lizzie, my west highland terrier, with me. I couldn’t bear to lose another member of my family.

Having Lizzie gives me a purpose to life, I go out walking with her everyday which helps me to keep physically and mentally fit. It means I have something in common with other residents and we have a good chat. Sussex Housing & Care’s pet policy is clear and I know my responsibilities as a pet owner.”

Resident from Nevill Court, Crowborough.

We are signed up to Skills for Care which helps create a well-led, skilled and valued adult social care workforce.

Their practical tools and support help us to recruit, develop and lead our staff.

For more information please visit the Skills for Care website.