Saxonwood care home, Battle

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We love being in sunny Battle and you’ll find Saxonwood care home is one of the most homely and friendly around. Our community is vibrant – a place that welcomes people with open arms like a big family.

We are proudly not for profit and our home is a happy place to be. Our array of activities means we can brighten everyone’s lives, whether it’s getting stuck into something new or enjoying a favourite hobby, we have something for everyone and we aim to make the sun shine every day.

We are welcoming new residents so please get in touch for more information and to register your interest. Make us your new home.

Saxonwood care home, Saxonwood Road, Battle, East Sussex TN33 0EY

What is it like to live in one of our care homes?

Experiences of Saxonwood care home

A tour of Saxonwood

About Saxonwood

We are home to 36 people and give residential care, and we are dementia friendly

Our dedicated team of friendly carers are on hand 24 hours a day and we love getting to know our individual residents so we can make sure they have all the care they need to enjoy their stay.

Residents can relax in our comfortable lounge, keep busy in our activities room or get back to nature in our beautiful mature gardens. With their very own single or double bedroom with en-suite, the choice is theirs.

Yes, we are pet friendly and very proud to have a gold award from the RSPCA! We’re also chuffed to have a 5* food hygiene certificate. 

Let the sun shine every day. Make us your new home. Contact us today.

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CQC Rating

News from Saxonwood

Recycling 600 x 450.jpg
Going green is how we roll!

‘Reduce, reuse and recycle’ is at the forefront of our minds here at Sussex Housing & Care and we’re making changes to the way we do things to enable us to be greener and kind to...

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Silver award for our wellbeing at work programme

Sussex Housing & Care have recently been awarded a silver accreditation by Wellbeing at Work East Sussex, for our staff wellbeing programme.   Being part of this programme has enabled...

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Sunny moments activity club

Meet the team at Saxonwood

Fresh home cooked food

Keeping our care homes safe

Paying for care at Saxonwood

Your room at Saxonwood

Visiting your loved one

Visiting your loved one

We are delighted to be welcoming family and friends to our care homes. 

We recognise that spending quality time with your loved one is important and here at Sussex Housing & Care we do everything we can to make your visits to our care homes in Battle, Haywards Heath and Crowborough as friendly, relaxed and sociable as possible. After all, it’s home to our residents and they will look forward to welcoming you.

What can I do when I visit?

The choice is yours. There are several things you can do whilst spending time with your loved one in our care home. These could include:

  • Having a private chat in their bedroom. 
  • Spending time with them and others in our lounge.
  • Relaxing in our day room or activities room.
  • Taking part in one to one or group activities.
  • Making the most of our outside spaces by enjoying the views from our garden patios or a walk together around the garden.
  • Having coffee or lunch together. Please pre book lunch if you’d like a meal with us.

We also have an array of special events throughout the year from BBQs and garden parties to themed days and entertainment. Keep an eye out for these on our Facebook page or on our website.

We love a party! We also support small private parties such as birthdays, these can be arranged with the team at the care home.

Residents are welcome to go out with their friends and relatives.

What time of day can I visit the care home?

You can visit any time of day as we operate a 24/7 service, although we all respect our residents’ wishes and welcome visitors at times that are convenient and suitable for them. Many visitors enjoy coming in the morning or afternoon and some visit after work in the early evening.

Do I need to wear PPE?

You do not need to wear a mask or PPE when visiting our care homes. However, if there is a local need for you to wear a mask, then we will provide you with PPE. It’s important that you please do not come into the home if you have been feeling unwell recently or have had any symptoms of Covid, even if you have tested negative and had your vaccine and boosters.

Where else can I visit at the home? 
All of our care homes have dedicated visitor pods outside of the main buildings which you’re welcome to use if you prefer.

Welcoming visitors and the local community to our care homes is important to us because it enables residents to have an enriched and fulfilled daily life and importantly, we’re able to bring a big smile to their face!

We're better together

We're better together

We have a ‘Better Together’ programme. 

Engaging and involving our residents is important to us. We constantly seek ideas, feedback and suggestions from our residents and their family in order to continuously improve our service. Here are some of the ways we gain feedback: 

Resident meeting  - Residents meet regularly with our care home manager, they share feedback, staff updates and plan events.

Catering meeting - Our Chef Manager arranges catering meetings so you can give feedback about our dishes and recipes, and make suggestions for the menu.

Resident satisfaction survey - Every year we formally ask residents for their feedback in a questionnaire. This is anonymous feedback about all areas of our service.

Relative satisfaction survey - It’s important that your relatives or close friends have the opportunity to share their feedback too so we share a questionnaire with them every year.

We are pet friendly

We are pet friendly

We are very proud to have received a platinum award from the RSPCA for our pet friendly policy and we embrace the difference pets can make to our residents.

We are in our fifth consecutive year of winning a Housing Footprints award. This accolade shows that the RSPCA recognise our approach to promoting responsible pet ownership and how we acknowledge the positive difference animals can make to our residents. We have 109 pets living among our 800 residents, the majority of which live with residents who occupy our rented sheltered housing and leasehold properties. 

Pets are welcome to live with residents in our care homes, but we will need to firstly complete a risk assessment to make sure our care home is an appropriate home for the animal, and that the owner is able to look after their pet, for example, they are able to feed, groom and, if required, exercise it. 

We have pet policy which is available for you to read.Pet Policy v3 2021[pdf] 270KB

"I had just lost my husband when I needed to move home so it was really important for me to find a housing association that was dog friendly so I could bring Lizzie, my west highland terrier, with me. I couldn’t bear to lose another member of my family.

Having Lizzie gives me a purpose to life, I go out walking with her everyday which helps me to keep physically and mentally fit. It means I have something in common with other residents and we have a good chat. Sussex Housing & Care’s pet policy is clear and I know my responsibilities as a pet owner.”

Resident from Nevill Court, Crowborough.

 

We are not for profit

We are a not for profit housing association. This means we make a surplus each year which we reinvest back into the organisation in order to continiously improve our properties and the quality of life of our residents. We strive to create brighter living every day.