You can live independently in our housing with peace of mind that help is on hand if you need it.
Our scheme manager service
Our properties are supported by an experienced manager - some are based on site and other managers are mobile and cover multiple sites.
Sheltered housing for rent properties
If you live in one of our sheltered housing for rent properties you will benefit from a scheme manager service and a 24 hour emergency call system supplied by Wellbeing.
If you live in one of our leasehold properties you will benefit from a scheme manager service and a 24 hour emergency call system supplied by Wellbeing.
Independent living properties
These properties have a mobile scheme manager. They do not have a 24 hour emergency lifeline system, however residents this can be arranged by the resident, if they would like one.
Please note - our scheme manager service does not provide personal care.
We are pet friendly
We are very proud to have received a platinum award from the RSPCA for our pet friendly policy and we embrace the difference pets can make to our residents.
We are in our fifth consecutive year of winning a Housing Footprints award. This accolade shows that the RSPCA recognise our approach to promoting responsible pet ownership and how we acknowledge the positive difference animals can make to our residents. We have 109 pets living among our 800 residents, the majority of which live with residents who occupy our rented sheltered housing and leasehold properties.
We have pet policy which is available for you to read. Pet Policy v2 2018 [pdf] 349KB
"I had just lost my husband when I needed to move home so it was really important for me to find a housing association that was dog friendly so I could bring Lizzie, my west highland terrier, with me. I couldn’t bear to lose another member of my family.
Having Lizzie gives me a purpose to life, I go out walking with her everyday which helps me to keep physically and mentally fit. It means I have something in common with other residents and we have a good chat. Sussex Housing & Care’s pet policy is clear and I know my responsibilities as a pet owner.”
Resident from Nevill Court, Crowborough.
We are not for profit
We are a not for profit housing association. This means we make a surplus each year which we reinvest back into the organisation in order to continiously improve our properties and the quality of life of our residents, and to achieve our mission to help people live later life to the full.