East Sussex Fire & Rescue Service – call 0800 177 7069 or click here to download a home visit request form.
This advice is based on a ‘stay put’ policy, which is used in the emergency evacuation procedures we currently operate across all of our sheltered housing schemes:
*If you are already outside of your flat then please use the nearest emergency exit.
In our care homes we follow the horizontal evacuation plan. This is where staff evacuate residents behind fire compartments away from the fire.
These are areas separated from each other on the same level by walls and doors that provide at least 30 minutes of fire resistance. If a fire occurs, residents can be moved away from the affected area to the adjoining protected area. The occupants may remain there until the fire is dealt with or await further evacuation to another similar adjoining area or down a protected route to total safety.
If you have any queries about fire safety, please speak to your scheme or care home manager.
We take these reports very seriously and action any recommendations. Please see below the summary of actions we have taken to improve fire safety. Summary_of_fire safety action_December_2020.pdf[docx] 16KB
Fire safety risk assessments are carried out in addition to weekly fire checks conducted by our staff. Our fire alarm contractors visit our properties every three months to carry out fire alarm checks and they service the emergency lighting every six months. The firefighting equipment is serviced annually.
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FRA-Sussex-Housing-and-Care-Clevedown-Stable-Block-Barons-Down-Road-Lewes-BN7-1EY 2020.pdf [pdf] 309KB
FRA-Sussex-Corner-House-16-Motcombe-Road-Eastbourne 2020.pdf[pdf] 307KB
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If you smell gas, extinguish any sources of ignition and ventilate the building by opening doors and windows. Do not turn any electrical switches on, don't smoke and don't use your mobile phone. If you are in immediate danger evacuate the building and then call the Gas Emergency Service on 0800 111 999.
We service all of our lifts every month and have an insurance inspection of our lifts every six months.
We have specialised lift contractors who repair our lifts if they require fixing.
Every year we carry out portable electrical appliance testing (PAT testing) in all of our schemes and care homes where there are communal areas. In addition, we PAT test all of the electrical equipment in our offices.
Legionnaires’ disease is a potentially fatal form of pneumonia, which can affect anyone, but principally those susceptible due to age, illness, immunosuppression or smoking. It is caused by the bacterium Legionella pneumophila. These bacteria can also cause less serious illnesses and the collective term for these is legionellosis.
In outlets that aren't used often the risk of legionella increases because the water is allowed to stagnate and provide the conditions for the growth of the bacteria.
We have employees across the organisation who are responsible for making sure the risk of legionella is controlled and monitored.
Flushing of outlets - Outlets that aren't used often are flushed on a weekly basis to make sure conditions for legionella do not develop.
Contractor - We have a contractor called TSS who is responsible for the removal, cleaning and disinfecting of all showerheads and spray taps, the recording of water temperatures, recording of the condition of cold-water storage tanks and hot water calorifiers, water sampling and testing and servicing of thermostatic mixing valves.
Legionella risk assessment - Each of our schemes have a legionella risk assessment carried out.
Water sampling - Our contractor TSS, carries out water sampling for legionella.
In our sheltered housing to rent, leasehold properties and independent living properties residents are responsible for keeping their taps clean and eliminating any build-up of limescale. It is these factors provide ambient conditions for bacteria to breed. Our scheme managers support and remind residents about this.
In our care homes our handy man takes on the above responsibilities.