Maureen WINS unsung hero award | Meet the team
Meet the team
We employ around 170 staff across our care homes, housing schemes and support office. With so many diverse roles, we would like to introduce you to some of our team. Just click on the roles below to find out more.
Care Assistant
Care Home Administrator
I support the Care Home Manager with all the administration at the home. This includes for example completing forms for new residents and staff, collating the residents’ activity calendar, paying invoices, helping to manage the budget, completing and submitting payroll and liaising with support services in Seaford.
I’m the first point of contact for everyone who walks through the door so I welcome friends and families of residents, doctors, nurses, tradesmen and I take care of all the telephone calls. Some of my colleagues say “I’m the glue that holds the home together!”
This is a very busy role and I have the freedom to complete my work, be with the residents and interact with staff. We’re a good team here.
Jessica at Oakwood Court care home, Haywards Heath.
Maintenance
I take care of the day to day maintenance of the building making sure all the checks have been done, including fire and gas safety and electrical testing. My role also includes tasks such as unblocking shower wells, checking light bulbs and cleaning the bins. There is generally a lot of cleaning involved and ensuring everything is in working order. I also decorate rooms when they become vacant.
I enjoy spending time talking to residents when I’m working in their rooms and supporting the care team. I may have my week planned out but sometimes my work can be very reactive, you never really know what you’re going to walk into in the morning, this is why I love working here.
I have enjoy the opportunity to do activities with residents such as gardening, indoor play and dancing. Outside of work, DIY is my main hobby.
Martin Bradley, Maintenance at Saxonwood care home in Battle
Scheme Manager
I love working with older people and hearing their life’s experiences. I enjoy supporting residents to live independently and enriching their lives.
I support residents who live in our rented and leasehold housing. I take care of the health and safety of my sites and support residents to access benefits and support.
I enjoy providing a high standard of service to residents and putting residents at the heart of everything I do.
Chloe, Scheme Manager.
Maureen WINS unsung hero award
We are so proud to share that Maureen, General Assistant and Senior Care Assistant at Oakwood Court care home in Haywards Heath was honoured last night with the Unsung Hero Award at the West Sussex Partners in Care Accolades 2025!
Maureen was recognised for going the extra mile and putting residents at the heart of everything she does. Here is some of Maureen's nomination:
"She has worked in our home for nine years and has a huge impact on all our daily lives. Her wonderful character is so supportive of everyone and she goes well beyond the expectations of her role. She arranges for her grandchildren, who love to sing and dance, to visit the home and perform. She brings in her treasure trove of decorations and gifts and shares and displays these for all kinds of events. On valentines day she gifted ‘love’ related chocolates and sweets to residents and colleagues.
She is a hydration champion and spends time sourcing ingredients and researching new ideas to carry out effective hydration activities. She purchases small items such mocktail decorations and mixers to make the refreshments as appetising as possible. She also goes the extra mile to share hydration techniques with colleagues.
She walked 31 miles in May to fundraise for Dementia UK and encouraged colleagues to take part with her, a real team effort! She creates memory boxes with residents, giving time and money to sourcing items.
She is driven by the residents because she has an inherent passion for caring, which she’s done throughout her working career. She wants residents to feel safe and content in their home. She always ensures residents look presentable and pays attention to detail, for example hair, make up and clothes. Nothing is too much trouble for her.
Colleagues love working with her, they learn from her best practice and enjoy social interactions – her smile is enough to make anyone feel at ease. She cares for people in the same way as she cares for her family, with respect, empathy and devotion."
Maureen enjoyed the Accolades along with Maricel (care assistant), Charlie (Domestic Assistant) and Bindu (Care Home Manager). These awards cover all the care homes in West Sussex and it is a fantastic achievement.
Thank you, Maureen, for being the heart of our home. You are simply the best!