Saxonwood celebrates Roxi’s appointment as Registered Manager | Meet the team
Meet the team
We employ around 170 staff across our care homes, housing schemes and support office. With so many diverse roles, we would like to introduce you to some of our team. Just click on the roles below to find out more.
Care Assistant
Care Home Administrator
I support the Care Home Manager with all the administration at the home. This includes for example completing forms for new residents and staff, collating the residents’ activity calendar, paying invoices, helping to manage the budget, completing and submitting payroll and liaising with support services in Seaford.
I’m the first point of contact for everyone who walks through the door so I welcome friends and families of residents, doctors, nurses, tradesmen and I take care of all the telephone calls. Some of my colleagues say “I’m the glue that holds the home together!”
This is a very busy role and I have the freedom to complete my work, be with the residents and interact with staff. We’re a good team here.
Jessica at Oakwood Court care home, Haywards Heath.
Maintenance
I take care of the day to day maintenance of the building making sure all the checks have been done, including fire and gas safety and electrical testing. My role also includes tasks such as unblocking shower wells, checking light bulbs and cleaning the bins. There is generally a lot of cleaning involved and ensuring everything is in working order. I also decorate rooms when they become vacant.
I enjoy spending time talking to residents when I’m working in their rooms and supporting the care team. I may have my week planned out but sometimes my work can be very reactive, you never really know what you’re going to walk into in the morning, this is why I love working here.
I have enjoy the opportunity to do activities with residents such as gardening, indoor play and dancing. Outside of work, DIY is my main hobby.
Martin Bradley, Maintenance at Saxonwood care home in Battle
Scheme Manager
I love working with older people and hearing their life’s experiences. I enjoy supporting residents to live independently and enriching their lives.
I support residents who live in our rented and leasehold housing. I take care of the health and safety of my sites and support residents to access benefits and support.
I enjoy providing a high standard of service to residents and putting residents at the heart of everything I do.
Chloe, Scheme Manager.
Saxonwood celebrates Roxi’s appointment as Registered Manager
Congratulations to Roxi who has officially become Saxonwood's new Registered Manager, following a rigorous assessment process with the Care Quality Commission (CQC).
Roxi, previously the Deputy Care Home Manager at Saxonwood Care Home in Battle, was interviewed by the CQC on 21 January. The comprehensive two‑hour interview covered all 34 quality statements within the new CQC framework. Roxi was asked to demonstrate her knowledge, share examples of best practice, and discuss her continuous improvement plans for the service.
She spoke confidently about safeguarding, legislation, recruitment, employment procedures, and reflected on recent learning.
The interviewer was “really pleased” with Roxi’s answers, praising the depth and detail she provided across every part of the framework. Roxi described the interview as feeling natural, reflecting how embedded best practice is within everyday life at Saxonwood:
“As a manager, I get to know my team well. I know what we’re planning, I know our residents, and it becomes easy to talk about the good work we do. They can see the confidence we have as a team, the personalised care we provide, and the extra mile we go for everyone.”
After receiving confirmation that she had passed the interview and achieved full CQC registration, Roxi proudly shared the news with residents and staff. The certificate is now displayed at the home, and they enjoyed celebrating the milestone.
Residents and the staff team were “delighted” to hear the news, recognising the achievement not just as a personal success for Roxi, but as a moment of pride for the whole Saxonwood community.
Reflecting on the accomplishment, Roxi said:
“It's a good feeling to have the CQC recognise not just me, but the whole team, and the important role everyone plays. We have a clear vision for Saxonwood and what we want to achieve. The team are progressing, taking on new roles, and developing their careers. It’s a positive challenge for me, and I lead by example.”
With Sandra becoming the new Deputy Care Home Manager, Saxonwood looks forward to an exciting new chapter under this leadership, with a shared commitment to high‑quality, personalised care and continuous improvement.