Help and advice with benefits | News and events


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Help and advice with benefits

Making sure your rent is paid on time is important as not only is it a legal obligation but the revenue generated from your rent helps to provide the delivery of our services and the upkeep and maintenance of your home. We understand that for many on low incomes, paying your rent as well as all your other bills can be a struggle.

Our Housing Officer, Rosanne Jones, is on hand to provide help and support in maximising your income through welfare benefits such as housing benefit, universal credit, employment support allowance (ESA), personal independent payments (PIP),  as well as others.

In the last 18 months Rosanne has supported 17 residents and helped to generate £60,000 of unclaimed benefits.

Whilst Rosanne is not a financial adviser she can provide advice with basic budgeting and if she is unable to help, she can sign-post you to organisations that can provide assistance.

The most important thing is that if you are facing difficulties you contact us as soon as you can, whether that be your scheme manager or Rosanne directly. The earlier we are able to help the more likely we are to find a quick resolution and relieve some of the distress that arrears and debt can often cause.

Rosanne Jones can be contacted on ( 01323 875240 or at 8

New rules for mixed age couples

New regulations came into force on 15 May 2019 amending mixed-age couple benefit rules (where one claimant is of working age) so that they are now not entitled to pension-age benefits including Housing Benefit.

If a mixed-age couple were claiming Housing Benefit and/or Pension Credit before 14 May 2019 then they will continue to be able to claim these pension-age benefits.

Posted in Help and advice


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